A simpler, more secure way to sign in
Effective November 17, 2026
We've updated how you sign in to Boldin. The new sign-in page is simpler, and it uses automatic risk detection to protect your account. You can also sign in with a passkey, using the same Face ID, fingerprint, or PIN you use to unlock your phone or computer.
Who it's for | All Boldin members, Basic and PlannerPlus |
Where to find it | |
Security | Automatic risk detection on every sign-in, with optional passkeys |
What's changed
One-time email verification: The first time you sign in after the update, we'll email you a 6-digit code to verify your email address. You only need to do this once.
Codes only when something looks unusual: You won't get a code every time you sign in anymore. If a sign-in looks unusual, like a new device or an unexpected location, we'll email you a code to confirm it's you.
Passkeys: You can now sign in with a passkey instead of a password. Passkeys are optional, and your password still works.
Google sign-in: If you sign in with Google, nothing changes for you.
How to sign in
Enter your email. Type your email address and select Continue with email.
Enter your password. Type your password and select Sign in. If you've set up a passkey, select Sign in with a passkey instead.
Verify your email (first time only). Enter the 6-digit code we email you. The code expires in 15 minutes.
You're in. You'll land on your plan.
If you use Google, select Continue with Google on the sign-in page.
Creating a new account
Enter your email. Type your email address and continue.
Choose how you'll sign in. Create a password of at least 15 characters and select Continue, or select Continue with a passkey and then Create a passkey.
Verify your email. Enter the 6-digit code we email you.
Add a passkey (optional). If you chose a password, you'll be asked if you'd like to create a passkey too.
What is a passkey?
A passkey lets you sign in the same way you unlock your phone or computer: with Face ID, your fingerprint, or your device PIN.
More secure: A passkey only works on the real Boldin site, so it can't be used on a fake login page.
Faster: No password to type.
Private: Your fingerprint or face data stays on your device. Boldin never receives it.
Works on your other devices: Passkeys are saved in your password manager, so you can sign in on other devices.
How to set up a passkey
After you sign in with your password, you'll see a prompt to create a passkey. You have three choices:
Create a passkey: Your device will ask for Face ID, your fingerprint, or your PIN. Next time, select Sign in with a passkey.
Skip for now: You'll go straight to your plan. We'll remind you in about two weeks.
Don't show this again: Check this box, then select Skip for now. You won't see the prompt again.
Security emails you may get
To keep your account safe, we may email you when something about a sign-in needs a closer look. These emails come from support@boldin.com.
When you'll get it | What to do | |
Verify your email | The first time you sign in after the update, or when you create a new account | Enter the 6-digit code. It expires in 15 minutes. |
Complete code challenge | A sign-in needs an extra check, usually because you're on a new device or browser | Enter the code in the browser window where you're signing in. It expires in 10 minutes. |
Unrecognized device detected | Someone signed in from a device we haven't seen before. The email shows the location and IP address. | If it was you, you don't need to do anything. |
Impossible travel challenged | We paused a sign-in because it came from too far away since your last one. This can happen with a VPN or while traveling. | Turn off your VPN or try again from your usual location. Contact support if you're still blocked. |
Never share a code with anyone. Boldin employees will never ask for it.
If you get one of these emails and you weren't trying to sign in, reset your password right away and contact our support team.
Frequently asked questions
I used to get a code every time I signed in. Why did that stop? Instead of sending a code every time, Boldin now checks each sign-in for risk and asks for a code when something looks unusual. This protects your account without the extra step on every sign-in. If you want more protection, you can set up a passkey or an authenticator app in Account Settings.
Can I turn the email code back on for every sign-in? No. Boldin now decides when a code is needed based on the risk of each sign-in. For extra protection, set up a passkey or an authenticator app in Account Settings.
Do I have to use a passkey? No. Passkeys are optional. Your password still works.
Will I need to verify my email again? Only once after the update, unless a later sign-in looks unusual.
I didn't get my code. What should I do? Check your spam or junk folder. On the code screen, select Didn't receive a code? to send a new one. Make sure you use the most recent code.
What are the password requirements? Passwords must be at least 15 characters. There are no other rules, like uppercase letters, numbers, or symbols. When you create a password, you'll see "At least 15 characters" next to the password field as a reminder.
I forgot my password. Select Reset password on the sign-in page. We'll email you a link to create a new one.
I'm still having trouble signing in. Contact our support team and include your device and browser.
Have more questions?
We're here to help. Contact our support team via the Support Chat (click on your top right initial in your Boldin plan) with any questions about signing in to Boldin.